Yard Sign Sisters' Policy
Terms of Service: Please read the terms below before booking your sign.
By booking you bound by these terms & conditions.
STANDARD TERMS AND CONDITIONS
[Yard Sign Sisters] (the “Company”)
(a) The “Company” is the sole proprietorship, corporation or limited liability company identified above.
(b) The “Customer” is the person or organization identified as such on the Order.
(c) “Installation” means the delivery and setting up of the signs on the Site.
(d) The “Installation Date” is the date identified as such on the Order.
(e) The “Installation Window” is the period outlined on order form on the on the day of the Installation Date
(f) The “Order” includes each and every order placed by the Customer with the Company for the installation and rental of signs for any occasion or purpose, unless expressly made not subject to these terms and conditions, whether in verbal, written, electronic, or a combination of forms.
(g) The “Pickup Window” is the twenty-four hour (24) hour period beginning at 5:00p on the last day of the sign rental (as indicated on the Order)
(h) The “Site” is the physical location identified for the sign installation on the Order.
The Company’s Responsibilities
The Company will ensure that:
(a) Installation is completed during the Installation Window;
(b) Pickup is completed during the Pickup Window.
The Customer’s Responsibilities
The Customer will ensure that:
(a) Payment in full is made according to the terms shown on the Order; payment is
(b) A responsible adult is continuously present at the Site and aware of the Installation during the Installation Window;
(c) All information necessary to access the Site has been provided to the Company prior to the Installation Date;
(d) The Site is clean (e.g., from animal waste) during the Installation Window and the Pickup Window;
(e) All pets are kept within an enclosure or otherwise restrained during the Installation Window and the Pickup Window;
(f) No one attaches or attempts to attach a balloon or any other object to the sign other than the Company;
(g) No one moves or attempts to move the sign other than the Company;
(h) All landscapers and similar contractors are instructed not to perform any work in the vicinity of the sign;
(i) The Installation will not violate any applicable laws, ordinances, or restrictive covenants applicable to the Site;
(j) The Company is notified of any Installation errors by 1:00pm the day before the Installation.
The Customer hereby authorizes the Company to photograph the signs and people near sign location after Installation and to use such photographs for any lawful purpose so long as no location information such as the Customer’s street address is displayed in connection with customer therewith.
The Customer agrees to indemnify the Company, and its successors and assigns, against all claims, demands, costs or expenses (including reasonable attorney's fees) arising out of the inaccuracy or breach of any of the Customer’s responsibilities under this Agreement.
If the Company is unable to complete the Installation as scheduled due to inclement weather or other unsafe conditions, the Customer will have the option to choose between a delayed Installation or a full refund.
The Customer shall be responsible for any damage occurring to the signs while installed on the Site, as well as for any damage arising from any negligence of the Customer, its tenants, guests, agents or invitees. In connection therewith, the Customer hereby authorizes the Company to charge the payment method identified on the Order for such damage.
(a) By Customer. The Customer may cancel the installation by written notice, and the following refunds/ credits will be issued based upon installation date;
Cancellations 2 days or more before the scheduled installation date will be eligible to reschedule installation for another available date.
Cancellations 14 days or more before the scheduled installation date will have the option to receive a full refund or receive a full in house credit.
Cancellations 7-13 days before scheduled installation date will have the option to receive an 85% refund or receive a full in house credit.
Cancellations 3-6 days before scheduled installation date will receive a 50% refund or receive a full in house credit.
Cancellation 0-2 days before scheduled installation date will receive a full in house credit and will not be eligible for a refund.
(b) By Company. The company may cancel the installation for any reason upon written notice delivered not less than (48) hours prior to the installation; in such event, the Customer shall be entitled to a full refund. The Company may also cancel the Installation at any time, and without prior notice, and without refund for the Customer’s breach of its responsibilities under section “Customer Responsibilities”.
(c) Notice of Cancellation. For purposes of this section only, written notice may be delivered by electronic mail, or sms message properly addressed to the Company or to the Customer at the electronic mail addresses stated in the Order.
DISCLAIMER OF WARRANTIES
THE COMPANY MAKES NO WARRANTIES INCLUDING ANY WARRANTIES AS TO MERCHANTABILITY OR FITNESS, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO INSTALLATION OR THE YARD CARDS THEMSELVES.
LIMITATION OF LIABILITY
IN NO EVENT SHALL THE COMPANY OR ITS SUBSIDIARIES, AFFILIATES, SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES OR LICENSORS BE LIABLE UNDER THIS AGREEMENT FOR INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, STATUTORY, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST SAVINGS AND LOST REVENUES, LOSS OF USE, LOSS OF TIME, SHUTDOWN OR SLOWDOWN COSTS, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR OTHER ECONOMIC LOSS, REGARDLESS OF WHETHER SUCH LIABILITY IS BASED ON BREACH OF CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN.
DIY Joy It Yourself Specific;
Greetings will be available for pickup for the time slot you choose. There will be an hour window for that pickup time. Example: If you choose an 8am pickup time you will have until 9:00am to pick up your sign before we will need to reschedule you for another pickup based off what's available .
To keep everyone safe we will observe a no contact pickup and will place the signs ready to go out on our porch. Please Note: Video surveillance will be in use 24/7
You will receive an email and text message with your pickup location the morning of the pickup. The pickup zipcode will be 46239 Indianapolis, IN
Please text when headed our way!
You will have 1 day after your booking is complete to return all your pieces you were given including the “Yard Sign Sisters” Sign to our porch.
Example: If your booking is for 8:00 on Friday You have until 9:00am Saturday to return it (considering that our pickup window is 1hr we consider your rental time starting at 9:00 am) Additional Days Can Be added while booking
We ask that you place the sign on the porch, ring the doorbell and leave. The Only exception is Joy Boxes or custom pieces you purchase and order.
IMPORTANT: We will inventory all pieces that were given to you. If any pieces are missing or damaged we will charge the card we have on file accordingly .
Damaged means the signs are in worse condition than when you picked them up.
Things we consider damaged:
- Missing color from signs
- Signs damaged from lawn mower or weedeaters
- Scratches larger than 4 inches
Things we DO NOT consider damaged
- White Edge of sign bent
-Scratches smaller than 4 inches
Replacement Cost Breakdown
In the event that pieces are missing or damaged you will be charged;
1-3 pieces replacement $30 per piece
4-6 pieces replacement $45 per piece
6 or more pieces is a full sign replacement $300
Nature of Balloons
We use the best quality balloons and materials to make your event more joyful! Even though we use the best we can not guarantee their performance after we leave. The main enemies of balloons are heat, direct sunlight, high winds, and sharp objects. Considering that some signs will be set up outdoors we do our best to place signs and balloons in the best place to encourage longevity, but the ultimate responsibility rests with the customer.
Colors and Decor
In the wake of COVID-19, there are shortages on some colors, brands, and sizes of balloons. Based off your sign order requests we will match the balloons to coordinating colors of the sign. Just as our sign policy we can not guarantee any colors or decorations. If we are unable to match a color, we may need to substitute a similar color or adjust the placement of different sizes within the décor. If we need to remove a color or are not able to find a close substitute, we will ask the customer for their input before construction.
(a) Amendment. No change, modification, amendment, or addition of or to this Agreement shall be valid unless in writing and signed by authorized representatives of the Parties.
(b) Assignment. Neither party may assign this Agreement without the prior written consent of the other party.
(c) Attorney Fees. In any dispute arising out of or concerning this Agreement, the prevailing party shall be entitled to an award of reasonable attorney fees.
(d) Choice of Law and Forum. Any and all matters of dispute between the parties to this Agreement shall be governed by the laws of the state in which the Company’s headquarters is located. Any lawsuit arising from or related to this Agreement shall be filed only in the federal or state courts located in the same judicial district as the the Company’s headquarters. THE PARTIES FURTHER AGREE, TO THE EXTENT PERMITTED BY APPLICABLE LAW, TO WAIVE ANY RIGHT TO TRIAL BY JURY WITH RESPECT TO ANY CLAIM, COUNTERCLAIM OR ACTION ARISING FROM THE TERMS OF THIS AGREEMENT.
(E) The Company can decline orders at it’s own discretion. The Company reserves the right to decline orders that are political, controversial, lewd, disrespectful or that do not fit the celebratory nature of our business. If an order is declined, a full refund will be given.
(F) The Company reserves the right to change pricing at it’s own discretion. Pricing is subject to change, please refer to booking page for most current pricing.
(G) Entire Agreement. This Agreement contains the final and entire agreement of the parties and supersedes all previous and contemporaneous verbal or written negotiations, understandings, or agreements regarding the Agreement’s subject matter. The parties also intend that this complete, exclusive, and fully integrated statement of their agreement may not be supplemented or explained by any evidence of trade usage or course of dealing.
(H) Notice. Any notice or communication required or permitted to be given hereunder may be delivered by U.S. Mail (registered or certified only), return receipt requested, to the addresses stated in the Purchase Order.
(I) Relationship of the Parties. The relationship of the Parties hereto is that of independent contractors.
(J) Severability. If any part of this Agreement shall be held to be invalid or unenforceable in any jurisdiction in which this Agreement is being performed, the remainder of this Agreement shall be valid and enforceable and the parties shall negotiate, in good faith, a substitute, valid and enforceable provision which most nearly effects the parties’ intent in entering into this Agreement. (i) Survival. The provisions of this Agreement relating to indemnification, exclusions and limitations of damages and liability, payment, warranty and representations, and exclusions of warranty shall survive any expiration or termination of this Agreement for any reason for two (2) years.
(K) Third Party Beneficiaries. This Agreement is not made for the benefit of any person or entity other than the parties signing this Agreement